Contact names and phone numbers during the event:
All Reservations require a debit/credit card on file. Reservations are finalized upon receipt of a signed contract/agreement and a 25% event deposit. The remaining balance is due 30 days prior to the event. Any additional balance(if extra time or cleaning fee is incurred), is charged and due immediately following the charter by using the same debit/credit card on file. Credit card charges will incur an approximate 4% charge fee. Since all charters are based on “Actual Time”, WVS calculates the time and price, and e-mails a receipt for overage, after the charter to the customer. Any Checks should be payable to WVS CHARTERS.
There is a 5 hour minimum charge for any outing. There is no refund for deposits. If a charter is cancelled more than 48 hours prior to the scheduled charter time, there will be no additional fees. If cancelled in less than 48 hours to charter departure, there may be additional fees.
All charters are charged according to "Actual time" and “Actual mileage”, and not an "approximated" or "estimated time". WVS tries to be helpful and provide approximate prices for customers, based on their times and locations. However ALL charges are based off of "Real time" service provided to the customer known as "drive/sit" time.
No possession, sale or consumption of any type of narcotics or drugs are permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service. Client and renter are responsible for his/her guests, for any damage to the interior and equipment of the vehicle. This is including but not limited to: gum, wine and alcohol spillage, vomiting, breakage of lights, television, VCR or CD, or camera player. Repair and replacement of items shall have a minimum charge of at least $100. If anyone gets sick in the vehicle, there is a $200 cleaning charge. All passengers agree to behave in an orderly and well-behaved manner. Wenatchee Valley Shuttle reserves the right to expel any person from the vehicle and/or terminate this contract in the event of a violation of any of these conditions by any passenger. In the event of such early termination, no portion of the charter fees shall be refunded.
If alcohol is to be consumed during the charter, the CLIENT(you), must obtain a WA state online Banquet Permit (https://lcb/wa.gov/licensingonline-banquet-permit). This permit MUST BE ON FILE with WVS office 7 days prior to the charter. No alcohol consumption is permitted otherwise. WVS Does not provide or charter for party buses.
WVS takes no responsibility for any personal items that are left in the vehicle during or after completion of the charter period.
WVS shall not be held responsible for late arrival, longer time lapses than planned, caused by (but not limited to) acts of nature, traffic delays, breakdown, miscommunicated pick-up and drop-off information, and any situation unplanned for, or beyond our control. By signing below, I understand and agree to the terms and conditions of this agreement. I accept full responsibility for the other persons in my party and allow WVS to charge my card for any outstanding balance, if time or service is added or as additional time or excess cleaning/repair is incurred.
To cancel an existing reservation we need your confirmation ID number and the passenger's last name, or the first and last name of the passenger.